Privacy Policy
A comprehensive disclosure of how Trakham manages, protects, and respects your business intelligence.
Introduction
Trakham Inc. ("we", "us", or "our") is committed to the highest standards of data privacy. This Policy provides a comprehensive and granular explanation of our methodologies for collecting, utilizing, storing, and safeguarding personal and business information.
By interacting with our platform, you signify your acknowledgment and agreement to the practices defined herein. This Policy applies to all Trakham Services, including our web dashboard, mobile applications, and API integrations.
Data Collection
A. Direct Submissions
Information provided voluntarily through account registration and KYC:
- • Identity Data: Full legal name, business registration numbers, and government ID.
- • Contact Data: Verified email addresses, global phone numbers, and physical locations.
- • Credentials: Encrypted authentication tokens and multi-factor secrets.
B. Automated Telemetry
Device Intelligence
Hardware identifiers, OS versioning, and screen parameters.
Network Diagnostics
Masked IP addresses, geolocation (city-level), and ISP data.
Behavioral Mapping
Feature latency, navigation paths, and engagement.
Error Logs
Stack traces and crash-state metadata.
Usage Protocols
Provision of core accounting and operational synchronization.
Automated payroll calculation and statutory reconciliation.
Risk modeling and internal fraud detection algorithms.
Customer success engineering and debugging workflows.
Communication of security patches and infrastructure updates.
Aggregated analytics for product development (anonymized).
Retention & Rights
Data is retained for the active subscription period and statutory auditing requirements. You maintain the right to:
- Request full data export (JSON/CSV)
- Correct inaccuracies in identity data
- Withdraw consent for non-essential tracking
- Request account deletion